How do you build resilience whilst being a great communicator?
Discussing the topic of resilience with leading psychologist Alison Coates from Revo Consultancy
How do you show up on a day-to-day basis? Do you even realise? Do you realise the impact this has on those around you and the effect on morale, productivity and responses to a situation?
Emotional intelligence is compelling! If you can be truly aware of yourself, have a distinct awareness of others and empathetically appreciate the broader situation, the results can be dramatic.
How do you inspire performance? How do you have genuinely successful collaborations? It’s all emotional intelligence. We need to apply time and dedication; we need to learn the habits!
Through this episode, we cover so much, but principally this episode is to provide 5 Key Habits to build resilience.
Resilience is about self-managing, it is the ability to cope with adversity, to adapt during hardship, and most importantly, to thrive. Through this episode, find out how to move beyond the challenge, beyond the difficulty, and outside adversity. Alison helps us understand things more clearly, guide us on those small steps, and start making the changes we need to employ.
Change is never linear. We need to have our goal/vision in mind of where we want to get to, be a little flexible about how we get there (and indeed the time scale).
Resilience is not bouncing back.
Resilience is not avoiding challenges or hardship.
We only build resilience when we’re courageous enough to move through hardship – moving through that challenge to the other side.
Recorded earlier this year, this is a fascinating conversation with Alison Coates, diving into so many topics and brings years of cross-country experience to the table.
A degree in industrial psychology, a move to a new county, and the need for a new direction – life does lead us all on exciting paths.
Alison’s background in management consulting and programming, designing a human-centric solution, focused on the end-user – who knew technology was about people?!
It was all about helping the technicians understand the user’s journey, drawing on user experience and understanding how people adapt, learn, and engage people.
You’ve got to win over the hearts and minds…every change in software or infrastructure required taking the user on a journey to navigate change.
Realising it is vital to take people on the journey with you. Not forcing change, instead to hand-hold and encourage – communicate is critical, as is an understanding in emotional intelligence. The foundations need to be laid as early as possible; one has to earn trust, truly delivering buy-in!
From discussing industry past and the understanding this provided to the broader topic of psychology in the workplace, we cover a breadth of topics in this episode but focussing primarily on resilience.
Building an understanding, discovering the tools to help us, and most importantly, understanding the crucial steps to take.
Want to find out more and discover how working with Alison Coates from Revo Consultancy can help you? Check out the links below: